Summary

At Vega, we respect your privacy and are committed to protecting your personal data. We collect the absolute minimum amount of information about the user, solely for the purposes of system security control or authorization.

This Privacy Policy (hereinafter referred to as the "Policy") explains how we, represented by Individual Entrepreneur Filippov DmitriiSemenovich (OGRNIP 324595800091282, Data Controller Registration No. 59-25-031791), hereinafter referred to as the "Operator" or "we," collect, use, and protect your information when you use our service (hereinafter referred to as the "Service" or "Site").

We have developed this document in accordance with the requirements of the General Data Protection Regulation (EU) 2016/679 (GDPR), Federal Law No. 152-FZ "On Personal Data" dated July 27, 2006, and other applicable laws. Our main goal is to ensure the protection of your rights and freedoms, including the right to privacy.

1. Information We Collect and Why

To provide, support, and improve our Service, we process the following types of information:

Account Data: Email address, Name (or nickname), and Avatar that you provide when creating a profile on the Site. This is necessary for creating and managing your account.
Interaction History: We store the questions you ask our artificial intelligence and the answers it generates. This is necessary so that you always have access to your chat history.
Technical Information: Information about your device, browser type, IP address, and operating system. This data helps us improve the user experience and the performance of the Service. This data is anonymized and is not transferred to third parties for advertising purposes.
Cookies: We use cookies for authorized users to maintain your session and store authorization information. This makes using the site more convenient.

2. Legal Basis for Processing (GDPR)

We process your data based on the following legal grounds (Article 6 GDPR):

Performance of a Contract: Providing you with access to the functions of the Site in accordance with our User Agreement (Terms of Service).
Consent: You give consent to the processing of data when you register on the Site and accept the terms of this Policy.
Legal Obligation: In certain cases, we are required to process and store data in accordance with applicable laws (including the laws of the Russian Federation applicable to the Operator).
Legitimate Interests: To ensure the security of our system and prevent fraud.

3. Data Storage and Server Location

We take the security of your data seriously. Your personal data is stored on secure servers located in the European Union (Germany).

Our Data Center: Our servers are located in the Tier-III certified Maincubes FRA01 data center in Frankfurt – directly at DE-CIX. It offers the highest security, redundant connectivity, and energy-efficient infrastructure.

ISO/IEC 27001 certified security
Access controls, video surveillance & multi-level access system
Redundant power supply (A+B) and air conditioning
Sustainable through energy-efficient cooling technology and green energy

While the primary processing infrastructure is located in Germany, please note that the Operator is a legal entity registered in the Russian Federation.

4. Data Sharing and Disclosure

We do not sell your personal data. We disclose information only in the following cases necessary to ensure the operation of the Service:

AI Service Providers: We transfer the content of your requests and files you provide in the chat to artificial intelligence providers and related services solely for the purpose of generating responses.
Compliance with Laws: We may disclose your information when required by applicable law, in response to lawful requests from government authorities (for example, in the context of a court proceeding or investigation).
Business Transfer: In connection with a merger, acquisition, or sale of assets.

5. Data Retention and Security

We take necessary and sufficient legal, organizational, and technical measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Retention Period: The retention period for your personal data, request history, and responses is 1 (one) year from the moment of the last activity.

Legal Note on Data Retention: In accordance with the requirements of the legislation applicable to the Operator (specifically Federal Law No. 374-FZ, known as the "Yarovaya Law"), we are obliged to store information about the facts of receipt and processing of messages for the periods established by law. This specific metadata may be retained even after your profile is deleted to comply with these legal obligations.

6. Your Rights

Under the GDPR and applicable laws, you have the following rights:

Right of Access: You have the right to request a copy of the personal data we hold about you.
Right to Data Portability: You have the right to receive your data in a structured, machine-readable format.
Right to Rectification: You can request the correction or update of your data if it is inaccurate.
Right to Erasure ("Right to be Forgotten"): You can request the deletion of your account and related personal data. You can do this by clicking the "Delete Profile" button in the settings or by writing to us at Email: mail@vega.chat. Please note that some data may be stored longer in accordance with legal requirements (see Section 5).
Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data.
Right to Object: You can object to certain types of processing.
Right to Withdraw Consent: You have the right to withdraw your consent to data processing at any time.

7. Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.

8. Changes to This Policy

We may update our Privacy Policy from time to time. The new policy will be published on this page without individual notification to users. We advise you to review this page periodically for any changes.

9. Contact Us

If you have any questions regarding this Policy or wish to exercise your rights, please contact us:

Operator: Individual Entrepreneur Filippov DmitriiSemenovich
OGRNIP: 324595800091282
Email for contact and privacy matters: mail@vega.chat

This Policy is a public document and is available to any interested parties on the Service website at: https://vega.chat/privacy-policy-en