Place of publication: Perm, Russian Federation
Date of publication: September 30, 2025. Last updated: January 06, 2026
This document constitutes an official proposal (Public Offer) by Individual Entrepreneur Filippov DmitriiSemenovich (OGRNIP 324595800091282), hereinafter referred to as the "Service Provider," and contains all essential terms and conditions for the provision of services to any natural or legal person, hereinafter referred to as the "User."
In accordance with Article 437, Paragraph 2 of the Civil Code of the Russian Federation, in the event of performing actions to accept the conditions set forth below (Acceptance) and paying for the services, the person performing such acceptance becomes a User, and the Service Provider and the User jointly become the Parties to this Agreement.
1.1. Offer — this document published on the Internet at: https://vega.chat/terms-en.
1.2. Acceptance of the Offer — full and unconditional acceptance by the User of the terms of this Offer through the performance of the conclusive actions specified in Section 4.
1.3. Service — the software and hardware complex available at the website https://vega.chat, providing the User with an interface to send text requests (prompts) to neural network models (Artificial Intelligence) and receive machine-generated responses.
1.4. Services — the granting by the Service Provider to the User of a limited right of access (license) to the functional capabilities of the Service in accordance with the paid Tariff.
1.5. Third-Party AI Services — artificial intelligence and neural network technologies provided by third parties (providers), access to the API of which constitutes the technical essence of the Service.
1.6. Personal Account — a section of the Service where the User can track their payment history and balance.
1.7. Tariff — a set of functional capabilities of the Service provided for a fixed fee. Current Tariffs are available at: https://vega.chat/pricing.
1.8. Stars — the conditional internal currency of the Service used to pay for the Services (consumption of AI models).
2.1. The Service Provider undertakes to provide the User with information and technical Services for accessing the Service interface to interact with Third-Party AI Services, and the User undertakes to pay for these Services.
2.2. Essence of the Service: The Service vega.chat acts as a technological intermediary (proxy interface). The Service receives the User's request, transmits it to the neural network model for processing, and displays the received machine-generated result.
2.3. Status of the Service:
2.3.1. The Service is an information reference system and is not an "organizer of information dissemination on the Internet" (messenger) under Russian law, as it is not intended for and does not provide the technical possibility for exchanging messages between users. Information exchange occurs exclusively in the "User — Artificial Intelligence" format.
2.3.2. The Service is not a search engine. The "Web Search" function constitutes analytical processing of publicly available data by a neural network to support the answer with links to Internet resources (RAG technology — Retrieval Augmented Generation) and is not a catalog of links.
2.4. This Offer regulates relations only when using paid Tariffs. The use of free modes ("Demo tariffs") is carried out on an "as is" basis without creating any obligations.
3.1. The Service Provider is obliged to:
3.1.1. Provide access to the Service after confirming the payment of the internal currency (Stars).
3.1.2. Take reasonable technical measures to ensure the round-the-clock operation of the Service. The Service infrastructure is hosted in a secure Tier-III data center in Germany (Maincubes FRA01) to ensure high availability and data security.
3.2. The Service Provider has the right to:
3.2.1. Modify Services. Given the dynamic development of the AI sphere, the Service Provider has the right to replace available neural network models, change their versions, or add new functions within the Tariff to improve service quality, without prior agreement with the User.
3.2.2. Change Prices. Change the cost of Tariffs unilaterally, without individual notification to users (new prices apply to future purchases).
3.2.3. Suspend Access. Temporarily suspend the Service for maintenance, as well as in cases of accidents, DDoS attacks, or failures on the side of Third-Party AI Service providers.
3.2.4. Terminate the Agreement. Unilaterally block the User and terminate the Agreement with a refund for unused service units (Stars) if the violation has not caused damage to the Service Provider.
3.3. The User is obliged to:
3.3.1. Pay for Services in a timely manner.
3.3.2. Observe Legality. Not use the Service to generate content that violates the legislation of the Russian Federation or international law (extremism, pornography, drug propaganda, calls for violence, and other prohibited materials). All responsibility for the content of requests (prompts) lies with the User.
3.3.3. Ensure the confidentiality of their login credentials. Actions performed in the Personal Account are deemed to be performed by the User.
3.4. The User has the right to:
3.4.1. Request a Refund. The User may request a refund for unused internal service units (Stars). Funds will be returned based on the purchase price, minus a 5% fee for acquiring and banking services. To request a refund, the User must send a request to email: mail@vega.chat, indicating the account email address and attaching the purchase receipt.
4.1. Acceptance is the fact of payment by the User for the selected Tariff.
4.2. By performing the Acceptance, the User warrants that:
a) They are fully legally capable and have reached the age of 18;
b) They understand that answers are generated by Artificial Intelligence, may be unreliable, and require verification;
c) They agree to the Privacy Policy (https://vega.chat/privacy-policy-en).
5.1. The cost of Services is not subject to VAT (due to the Service Provider's application of the Simplified Taxation System in the Russian Federation).
5.2. Payment is made on a 100% prepayment basis.
5.3. The Service Provider does not store or process bank card data. Payment processing is carried out by the licensed payment provider CloudPayments.
6.1. Technological Neutrality. The Service vega.chat provides only a technical interface. The Service Provider is not the developer of the neural network models and does not control their algorithms.
6.2. No Warranty of Accuracy. The Service Provider warns, and the User agrees, that information generated by the Service:
The User is obliged to independently verify facts obtained from the Service before using them.
6.3. Content Liability. The Service Provider is not responsible for the content generated by AI, as it is formed automatically without prior moderation by the Service Provider.
6.4. Search Liability Waiver. When using web page analysis functions (Web-search), the Service acts as a gateway to the RAG system. It does not rank results like a search engine and does not advertise third parties.
6.5. The Service Provider is not liable for any indirect losses or lost profits of the User. The Service Provider's aggregate liability for any claim is limited to the amount paid by the User for the purchase of the internal currency (Stars).
7.1. The Parties are released from liability for non-fulfillment of obligations upon the occurrence of force majeure circumstances.
7.2. In addition to classical force majeure events (natural disasters, wars, military operations), the Parties refer to the following as force majeure:
7.3. If a foreign AI provider ceases to serve the Russian region or introduces technical blocks, the Service Provider undertakes to take all possible measures to restore access (e.g., via alternative routing), however, temporary lack of access during this period is not considered a violation of the Agreement.
8.1. All claims shall be sent to the email address mail@vega.chat. The response time is up to 10 working days.
8.2. Disputes not resolved in the pre-trial order shall be considered in court at the location of the Service Provider (Perm, Russia), unless otherwise expressly prohibited by mandatory norms of consumer protection legislation applicable to the User.
8.3. The Agreement constitutes the entire agreement between the parties.
Individual Entrepreneur Filippov DmitriiSemenovich
OGRNIP: 324595800091282
INN: 590310081811
Personal Data Operator Reg. No.: 59-25-031791
Email for support: mail@vega.chat